State Regulations for Internal Complaint Procedure Soon To Be Issued
A couple years ago a new state law was passed requiring that associations have an internal complaint procedure once the regulations for such are issued by the Department of Professional & Occupational Regulation. The state agency responsible for prescribing an internal complaint procedure for all associations has proposed the regulations for it and those regulations are in the public hearing stage. The regulations are expected to be final soon. It is unlikely that there will be any changes to the proposed regulations at this time so now is a good time to prepare and implement your complaint procedure.
We have developed a procedure that will fit the needs of most associations however, every association can add features to their procedure so long as they do not contravene the regulations. Some associations may have procedures in place that need to be reviewed for compliance with the new regulations.
Please contact us if you wish to proceed with the drafting or review of your complaint procedures.